FMCG Cos told to adhere to FSSAI norms related to billing

The All India Consumer Products Distributors Federation (AICPDF) has written to FMCG companies asking them to adhere with the FSSAI norms related to billing.

The letter reads, it has come to our attention that there have been flagrant violations of the law, specifically in relation to the billing of food products. According to the existing

regulations, it is crystal clear that no billing should take place for any party without a valid FSSAI licence. Yet, it has been observed that your company’s SAP/ERP systems, which are installed at every distributor’s point, are facilitating such unlawful transactions.

The letter adds, we demand immediate action to rectify this gross negligence. It is imperative that you make the necessary changes to your software systems to ensure strict compliance with FSSAI norms. These changes should include robust barriers and stringent checks to prevent any illegal billing practices. Failure to take swift action will demonstrate a complete disregard for the well-being of consumers and will reflect poorly on your company’s reputation.

Mr. Dhairyashi H. Patil, President, All India Consumer Products Distributors Federation, has said that to address the issue of companies pressuring distributors to violate regulations, it is crucial to take necessary action. The association will remain steadfast in addressing the non-compliant behaviour and will bring the matter to the attention of the authorities. They will provide the authorities, such as the FSSAI, with the evidence collected, along with a detailed explanation of the situation. Subsequently, the authorities can conduct an investigation and initiate appropriate measures in response, said Mr. Patil.